This Privacy & Cookie Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our Service, and informs you about your privacy rights and how the law protects you.

This Policy is intended to comply with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL). Where applicable, we also incorporate provisions inspired by international privacy frameworks, such as the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the California Privacy Rights Act (CPRA), where applicable.

By using our website (kjo.ae), you agree to the collection and use of information in accordance with this Policy.

Interpretation
Words with the initial letter capitalized have meanings defined in this section. These definitions apply whether they appear in singular or plural. Definitions

• Account — A unique account created for you to access our Service or parts of our Service.
• Affiliate — Any entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other voting securities.
• Company (referred to as "the Company", "We", "Us", or "Our") — YBITES FOODS - FZCO, Dubai Silicon Oasis - Industrial Area - Dubai, UAE.
• Cookies — Small files placed on your device by a website, containing details of your browsing history, preferences, and other data.
• Country — United Arab Emirates.
• Device — Any device that can access the Service, such as a computer, smartphone, or tablet.
• Personal Data — Any information relating to an identified or identifiable individual.
• Service — The website and online store available at kjo.ae.
• Service Provider — Any natural or legal person processing data on behalf of the Company. This includes third-party companies or individuals employed by the Company to provide services, facilitate the Service, or analyze usage.
• Third-Party Social Media Service — Any website or social network through which a User can log in or create an account to use the Service.
• Usage Data — Data collected automatically, such as IP address, browser type, device information, and pages visited.
• You — The individual accessing or using the Service, or the company/legal entity on behalf of which such individual is accessing or using the Service.

3.1 Types of Data Collected

• Personal Data — Name, email, billing and delivery address, payment information, contact details.
• Usage Data — IP address, browser type, device type, pages visited, time and date of visit, time spent on pages.
• Cookies & Tracking Data — See Section 6 for details.

3.2 How We Collect Data

We collect data when:

• You place an order.
• You create an account.
• You contact us.
• You interact with our site through cookies, analytics tools, and similar technologies.

3.3 How We Use Your Data

We use your data to:

• Provide, maintain, and improve our services.
• Process payments and deliver orders.
• Communicate with you regarding orders, accounts, and support.
• Personalize and enhance your experience.
• Comply with legal obligations.

Under the UAE PDPL (and where applicable GDPR), we process personal data based on:

• Consent — When you have agreed to a specific use.
• Contractual necessity — To fulfill orders and provide services.
• Legal obligation — To comply with applicable laws.
• Legitimate interests — For business operations, improvements, and fraud prevention.

Under the UAE PDPL (and applicable privacy laws), you have the right to:

• Access your personal data.
• Request correction of inaccurate data.
• Request deletion of your data.
• Withdraw consent to processing.
• Object to certain processing activities, including marketing.
• Request restriction of processing.
• Receive your data in a portable format.

To exercise your rights, contact us at contact@ybites.ae.

6.1 What Are Cookies?
Cookies are small files placed on your device that help us remember your preferences and improve your shopping experience.

6.2 Types of Cookies We Use

• Essential Cookies — Required for site functionality (e.g., cart, checkout).
• Performance & Analytics Cookies — To understand site usage and improve performance.
• Functional Cookies — To store preferences (e.g., language, location).
• Advertising & Social Media Cookies — For targeted ads and sharing tools.

6.3 How We Use Cookies

• Enable secure account login and shopping.
• Remember cart items and preferences.
• Analyze site traffic and performance.
• Deliver personalized content and ads.

6.4 Your Choices

You can block or delete cookies via browser settings. Disabling cookies may limit some site functions.

We retain personal data only as long as necessary to fulfill the purposes outlined in this Policy and to comply with legal obligations.

Your information may be transferred to and processed in countries outside the UAE. We implement safeguards in line with PDPL and applicable international laws.

We use commercially reasonable security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

If you believe your personal data has not been handled in accordance with the PDPL, you may lodge a complaint with the UAE Data Office: UAE Data Office

We may update this Policy from time to time. Changes will be posted here with an updated "Last Updated" date.

For any questions about this Policy, contact us:
contact@ybites.ae