Welcome to K-JO (the “Website”), owned and operated by YBITES FOODS – FZCO, located at Dubai Silicon Oasis – Industrial Area – Dubai, United Arab Emirates (“the Company”, “we”, “our”, or “us”). These Terms and Conditions govern your use of the Website and the purchase of any products (“Goods”) from us. By accessing or using the Website, you agree to be bound by these Terms and Conditions. If you do not agree, you must not use the Website.

By using this Website, you confirm that you are:

• At least 18 years old, or using the Website under the supervision of a parent or legal guardian; and
• Legally capable of entering into binding contracts under UAE law.

• All Goods are subject to availability.
• We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, or supply limitations.
• Prices are listed in AED and include VAT where applicable.
• Payment must be made in full at the time of order using the available payment methods.

• We deliver exclusively within the United Arab Emirates.
• Delivery times are estimates and not guaranteed.
• Risk of loss or damage passes to you upon delivery.
• Please refer to our Shipping & Delivery Policy for full details.

Our Return and Refund Policy applies to all purchases. Perishable food products cannot be returned unless defective at the time of delivery. Sale items are not eligible for refunds.

• Our products may contain allergens such as dairy, gluten, nuts, or other ingredients.
• It is your responsibility to read product labels and descriptions before purchase.
• We are not liable for any adverse reactions resulting from the consumption of our products.

All text, images, product designs, and branding on this Website are owned by us or our licensors. You may not copy, reproduce, distribute, or use any content without prior written permission.

You may not use the Website:

• For unlawful purposes;
• To submit false or misleading information;
• To interfere with the Website’s security or functionality;
• To collect data without consent, including scraping or automated data mining.

To the fullest extent permitted by UAE law:

• We are not responsible for indirect, incidental, or consequential damages;
• Our total liability to you shall not exceed the amount paid for the Goods in question.

These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the Dubai Courts.

We may update these Terms at any time without prior notice. The updated version will be posted on the Website with the “Last Updated” date.

For any questions about these Terms, you may contact us at:
contact@ybites.ae

The products offered on kjo.ae are manufactured, packaged, and sold by YBITES FOODS – FZCO (“we”, “our”, “us”) in accordance with the applicable laws and regulations of the United Arab Emirates (“UAE”).

• All product descriptions, ingredient lists, and nutritional information on our Website are provided for general informational purposes only.
• While we strive for accuracy, variations in recipes, sourcing, and preparation may result in differences in taste, texture, and appearance.

• Our products may contain, or may have been processed in facilities that handle, allergens including dairy, nuts, gluten, soy, and sesame.
• Customers with food allergies, intolerances, or specific dietary concerns should carefully review ingredient lists before consumption.
• It is your responsibility to ensure a product is safe for your personal consumption.

• Products must be stored and handled according to the instructions provided on the packaging.
• We are not liable for spoilage, quality deterioration, or health risks arising from improper storage, handling, or delayed consumption.

• The content on our Website does not constitute medical advice and should not replace consultation with a qualified healthcare professional.
• Statements regarding nutritional or health benefits are for general guidance and have not been evaluated by any medical authority.

• We ensure products are supplied within their safe consumption period.
• Please check packaging for expiry dates and consume the product within the recommended timeframe.

To the fullest extent permitted by UAE law, we disclaim all liability for any injury, illness, or damages arising from the consumption or misuse of our products, except where caused by our proven negligence or willful misconduct.

contact@ybites.ae